B998 Platform's Terms and Conditions —
Your Rights & Responsibilities

These Terms & Conditions constitute a legal agreement between the b998 platform and its users. b998 is an internationally licensed online gaming platform serving players in Bangladesh. The terms outlined here apply to all b998 services, games, bonuses, and transactions.

If you disagree with any part of these Terms & Conditions, please refrain from using b998. Our customer support team is available to clarify any questions you may have.

The following general terms and conditions must be followed when using any b998 service. These terms apply equally to all players without exception.

• You must be 18 years of age or older to use b998.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• You are required to provide accurate and truthful information on your account. Providing false or incorrect information may result in account termination.
• B998 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
• Using b998 services to conduct any illegal activity is strictly prohibited.
• All content, trademarks, and logos on b998 are protected assets. They may not be used without prior authorization.

Registration on b998 is completely free. You will be required to provide some personal information during sign-up, which will be verified.

• You must provide your real name, date of birth, email address, and mobile number at the time of registration.
• As part of the KYC (Know Your Customer) process, you may be asked to provide a copy of your national ID or passport.
• Withdrawals may be restricted until verification is complete.
• It is your responsibility to keep your account password confidential. b998 is not liable for any unauthorized access to your account.
• Transferring or selling your account to another person is strictly prohibited.
• If suspicious activity is detected on an account, b998 may temporarily suspend it pending investigation.

B998 supports popular Bangladeshi payment methods for deposits and withdrawals. All transactions are processed through secure, encrypted channels.

• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before a withdrawal can be processed.
• If a suspicious transaction is identified, b998 may place it on hold for review.
• Wagering requirements must be met before withdrawing from cashback or bonus funds.
• Bank transfers may be delayed on public holidays.

B998 regularly offers a variety of bonuses and promotional offers. Each offer comes with its own terms and conditions that must be followed.

• The welcome bonus is available once only, exclusively to newly registered members.
• Wagering requirements apply separately to each bonus — see the bonus page for full details.
• You must meet the specified wagering requirements before bonus funds can be converted to real money.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
• B998 reserves the right to modify or cancel any bonus offer without prior notice.
• To receive a referral bonus, the referred person must successfully register and complete their first deposit.
• In any bonus-related dispute, the decision of b998 shall be considered final.

All games on b998 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random and not predetermined.

• The use of any software, bots, or automation tools to influence game outcomes is strictly prohibited.
• Any winnings obtained by exploiting a technical error will be considered void.
• The same account may not be used on multiple devices simultaneously.
• If a technical issue occurs during a game, that round may be voided and your stake will be returned.
• The terms and conditions of b998's game providers also apply.

B998 is committed to responsible gaming. We believe gaming should be purely for entertainment and should never be seen as a solution to financial problems.

• No one under the age of 18 is permitted to use b998. Accounts will be closed if age verification fails.
• Players can set their own deposit limits, session limits, or loss limits.
• You can contact customer support to request self-exclusion — it will take effect immediately.
• No deposits or gameplay will be permitted during a cooling-off period.
• If signs of gaming addiction are identified, b998 may voluntarily restrict the account.

B998 treats the security of your personal information as its highest priority. Your data is collected, stored, and used in accordance with our privacy policy.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities upon request due to legal obligations.
• All data is kept secure using SSL encryption.
• Contact support to request a review or deletion of your personal data.

B998 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Registering with false or inaccurate information.
• Operating multiple accounts.
• Engaging in fraudulent activity or misusing bonuses.
• Using bots or automation software.
• Misconduct toward other users.
• Due to legal obligations.

For any complaints or disputes, b998 follows a transparent and prompt resolution process.

• Please contact our customer support team via live chat or email in the first instance.
• An initial response will be provided within 48 hours of submitting a complaint.
• For complex disputes, we aim to provide a resolution within 7 business days.
• For disputes involving a game provider, the relevant provider will be contacted directly.
• If you are not satisfied with a decision made by b998, you have the right to file a complaint with the relevant licensing authority.

B998 may update these Terms & Conditions at any time. Users will be notified of any significant changes.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• You will be notified by email or via an on-platform notification before any major changes take effect.
• The date of the most recent update will always be displayed at the top of this page.