B998's Privacy Policy —
Our Commitment to Protecting Your Information

B998 (https://b998.app) is an internationally licensed online gaming platform. We take the privacy of our users seriously. This Privacy Policy explains how b998 collects and manages your personal information.

This policy applies to b998's website, mobile application, and all related services. By registering, playing, or using any service on b998, you are considered to have accepted the terms of this Privacy Policy.

Our core commitment is to keep your information secure and to be fully transparent about where and how your personal data is used. b998 never sells your data or shares it with third parties without authorization.

To provide you with the best possible service, b998 collects certain personal information. The types of information we collect are described below:

Registration & Identity Information:

Transaction & Financial Information:

Technical & Usage Data:

• IP address, browser type and version, operating system.
• Login times, session duration, and page visit history on the platform.
• Information about the device used, such as device ID and model.
• Data related to gaming patterns, betting history, and game preferences.
• Records of communication with customer support.

B998 uses the information it collects for the following purposes:

• To complete account registration and the identity verification (KYC) process.
• To process deposits, withdrawals, and other financial transactions.
• To ensure platform security and prevent fraud.
• To meet legal obligations and comply with Anti-Money Laundering (AML) regulations.
• To provide customer support and resolve issues.
• To keep you informed about new offers, bonuses, and promotions (with your consent).
• To improve service quality and measure user experience.
• To enforce responsible gaming policies and identify harmful gaming patterns.

B998 may share your information with third parties on a limited basis in specific circumstances. These cases are clearly outlined below:

• Payment Processors: Necessary information is shared with payment partners — including bKash, Nagad, Rocket, and banks — to complete transactions.
• Game Providers: Necessary data may be shared with certified game providers to ensure gaming services are delivered properly.
• KYC Verification Authority: Registration details may be shared with approved verification agencies for identity verification purposes.
• Legal Authorities: Information may be disclosed in response to lawful requests from courts, regulatory bodies, or law enforcement authorities.
• Licensing Authority: Certain information may be shared with regulatory authorities to maintain our gaming license.

B998 uses cookies and similar tracking technologies to enhance your browsing experience.

• Essential Cookies: Required for login sessions, security, and core platform functionality. Without these, the site will not work properly.
• Performance Cookies: Collects anonymous data on page load times, error reports, and service quality monitoring.
• Functionality Cookies: Remembers your language preference, theme settings, and account configuration.
• Analytics Cookies: Used to analyze user behavior and improve our services.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

B998 uses industry-standard security technologies to keep your personal information safe. Our security framework operates across the following layers:

• 256-bit SSL/TLS Encryption: All data transmitted between the website and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account to prevent unauthorized access.
• Firewall & DDoS Protection: Advanced network security protects the platform from cyber attacks.
• Regular Security Audits: Regular penetration testing and security assessments conducted by third-party experts.
• Encrypted Database: All stored data is kept in encrypted format.
• Restricted Access Controls: Only authorized personnel may access the minimum necessary information.

B998 does not retain your information beyond what is necessary. Data is held for the following periods in accordance with legal obligations and service requirements:

B998 respects your rights over your personal information. You have the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that data processing be restricted in certain circumstances.
• Data Portability: You may request a copy of your data in a readily readable format.
• Marketing Opt-Out: You may request to stop receiving promotional communications at any time.

To exercise any of these rights, please contact customer support. We will respond to your request within 30 business days.

B998 is a service strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

• Age is verified at registration, and accounts suspected of being underage are held for verification.
• If it is found that a minor has provided personal information, that information will be deleted immediately.
• Parents or guardians with concerns about their child's data are welcome to contact our support team.

B998 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend visiting this page regularly.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our support team.

We aim to resolve all privacy-related requests within 30 business days. Urgent security matters will be addressed more promptly.