1. Home
  2. FAQ
Help Center

B998 FAQ — all your questions
You'll find the answer right here

From login to withdrawal — find straightforward answers to the most frequently asked questions about b998, all in one place.

50+ FAQs
Entirely in Bengali
Regular Updates
50+
FAQ
8
Category
24/7
Support Available
5★
User Rating

What can we help you with?

All your questions answered in one place at the b998 FAQ

Account & Login

Find detailed information here on registration, login issues, password resets, and account verification.

Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via bKash, Nagad, Rocket, and crypto — including rules, processing times, and limits.

Bonuses & Promos

Learn all about the welcome bonus, daily cashback, reload offers, and loyalty points.

Games & Betting

Find answers to common questions about casino, slots, Live Casino, and Sports Betting.

Mobile App

Find solutions to common issues with downloading, installing, and using the Android and iOS apps.

Security & Privacy

Learn about account and data security, two-step verification, and our privacy policy.

B998 Frequently Asked Questions

Answers to the most frequently asked questions are organized by category below

All Account Payment Bonus Games App
Account & Login

Opening an account on b998 is quick and easy. on the registration page Go ahead and register using your mobile number or email address. Then set a strong password and verify with the OTP sent to your mobile. The entire process takes just 2–3 minutes.

Make sure to enter accurate information when registering. Incorrect details may cause problems when you try to withdraw later.

on the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address. A reset link or OTP will be sent within a few minutes. Use it to set a new password. Your password should be at least 8 characters long and ideally contain a mix of letters and numbers.

No, b998 allows only one account per person. Creating multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited. Enjoy all games and benefits with your single account.

Yes, KYC verification may be required for large withdrawals. Simply upload a photo of your National ID (NID) or passport to complete the process. Verification is typically completed within 24–48 hours and is done solely to ensure the security of your account.
Deposits & Withdrawals

The following deposit methods are available on b998:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: all major Bangladeshi banks
  • Cryptocurrency: USDT, BTC, ETH
  • Online Payment Gateway
Deposits start from as little as BDT 200 and are usually credited to your account instantly.

Withdrawals on b998 are processed fast. bKash and Nagad transfers typically go through within 5–15 minutes. Bank transfers may take 1–3 business days. Crypto withdrawals are usually completed within 1 hour. To learn more about withdrawals, Withdrawal Page See details.

b998 charges no hidden fees on withdrawals. What you withdraw is exactly what you get.

The minimum withdrawal amount is BDT 500. The maximum daily withdrawal limit depends on your account level and verification status — up to BDT 50,000 per day for standard accounts. KYC-verified accounts may have a higher limit. For more details, Withdrawal Page See details.

In most cases, deposits are credited within 5–10 minutes. If it takes longer than 30 minutes, contact customer support with a screenshot of the payment or the transaction ID. Email us at [email protected]. Issues are typically resolved within 2–4 hours.
Bonuses & Promos

Make your first deposit on b998 and claim a 100% welcome bonus. Deposit BDT 1,000 and get another BDT 1,000 in bonus funds. Register and claim your bonus on your first deposit. Full bonus terms and conditions are available on our Terms and Conditions on the page.

You can receive a bonus of up to BDT 10,000 on your first deposit.

Bonus funds cannot be withdrawn directly. You must first meet the wagering requirement by placing a specified amount in bets — typically 10–20x the bonus amount. For example, a BDT 1,000 bonus requires BDT 10,000–BDT 20,000 in wagers. For specific terms, Terms and Conditions See details.

Yes! Log in to b998 every day to earn daily rewards. You'll also get weekly reload bonuses, monthly cashback, and extra offers during special events. Collect loyalty points to unlock exclusive prizes.
Games & Betting

b998 offers a massive game library. The main categories are:

Live betting, or in-play betting, lets you place bets while a match is in progress. On b998, odds update in real time and new betting opportunities open up every moment. Bet ball by ball in cricket, or minute by minute in football. on the betting page and browse live matches.

The RTP (Return to Player) on b998 slot games typically ranges from 94% to 97%. Choose high-RTP games and play longer with smaller bets. Using free spins and bonus features can further improve your chances of winning. on the slots page and find your favorite game.

Yes, b998's Live Casinofeatures real human dealers, broadcast live in HD. You can even chat with the dealer during the game. Baccarat, roulette, blackjack — every game has a live dealer. Live tables are available 24/7.
Mobile App

Our b998 App Download Page Available for direct download for both Android and iOS. The app is only a few megabytes, so it downloads quickly and uses minimal mobile data. Once installed, it runs significantly faster than the browser version.

To install an APK on Android, go to Settings → Security → Unknown Sources and enable it. Then tap the downloaded APK file to begin installation. Once installed, you can turn Unknown Sources off again. For any issues, contact us at [email protected].

Only our official Download Page Download the APK from our official site. Downloading from third-party sites may pose security risks.

First, close the app and relaunch it. If the issue persists, uninstall the app and Download Page Install the latest version from our official site. Check your phone's storage and available RAM. Devices running below Android 6.0 or iOS 12 may experience issues. Contact customer support if you need further assistance.
Security & Privacy

Yes, b998 is completely safe. We use SSL encryption to keep all your information secure. Payment details are stored with the highest level of protection. Our Privacy Policy Your personal information is never sold to third parties, in accordance with our policy.

Go to Account Settings, then the Security section, and enable 2FA. You can use your mobile number or Google Authenticator. With 2FA active, every login will require an additional verification code on top of your password, keeping your account much more secure.

Change your password immediately and email [email protected]. Check your account activity log to see where the login came from. If you notice any suspicious transactions, notify support right away. Our security team will act promptly.
Responsible Gaming

Yes, b998 is fully committed to responsible gaming. Our Responsible Gaming on the page for detailed guidance. Deposit limits, session limits, and self-exclusion options are available. This platform is strictly prohibited for users under 18.

Yes, you can use the self-exclusion option at any time to lock your account for a set period. Options include 24 hours, 7 days, 1 month, or permanent closure. Contact [email protected] for assistance.

Quick Links

Create a New Account Log In App Download Withdraw Start Betting Live Casino Slot Games Game Lobby

Contact Support

If you can't find the answer you need in the FAQ, please reach out to our support team.

  • 24/7 Live Chat Support
  • Email support: [email protected]
  • Bengali language support
  • Average response time: 5 minutes

Important Pages

About Us Terms and Conditions Privacy Policy Responsible Gaming
Helpful Tips
  • Use a strong password
  • Always keep 2FA enabled
  • Never bet more than your budget allows
  • Always log in through the official site
  • Read the bonus terms before you start

Everything you need to know about b998

B998 is one of Bangladesh's most trusted online gaming platforms. This b998 FAQ page is designed to help you quickly find answers to all your questions — from login and bonuses to withdrawals and security. We believe transparency and clear communication are the foundation of a great gaming experience.

B998 features thousands of games — Live Casino, slots, Sports Betting, and much more. Deposit instantly via bKash, Nagad, or Rocket, and withdraw your winnings fast. Play anywhere with the b998 mobile app. Our 24/7 customer support team is always here for you.

If you can't find the answer to your question on this b998 FAQ page, reach out to our support team directly. We're always ready to help. Remember to play responsibly and have fun.

Join b998 now and start playing

Thousands of games, fast payments, and the best bonus offers — all waiting for you.

Register Now Log In App Download
বাংলা